We provide customized workshops and training that will help you build capacity and address your most important strategic issues – simultaneously. Here are a few of the workshops we can tailor to meet your needs:

Contact us to find out how our unique capacity building approach can increase the likelihood you’ll achieve the results you need.


Conversational Capacity® + SysQ

Two Enabling Competencies of High Performing Teams

The only sustainable competitive advantage is an organization’s ability to learn faster than the competition.

– Peter Senge

If your rate of learning isn’t greater than the rate of change, you are going to fall behind.

 – David Garvin

Value Proposition

The CC & SysQ workshop is like nothing you have ever experienced. This powerful, interactive learning experience will change how you and your team both think and behave in demonstrable ways. It does this by combining two practical competencies: Systemic Intelligence (SysQ) + Conversational Capacity® (CC). Our unique and proven approach helps you and your team accomplish two powerful things:

    1. Generate more rigorous insight into a situation or process you’re trying to improve – or a strategy you’re developing and / or implementing
    2. Identify the high-leverage actions you and your team can take to make the biggest difference – with the least amount of effort and the fewest unintended consequences

How Combining CC + SysQ = High Performing Team

CC and SysQ are enabling skills that improve the ability of teams to perform several important leadership tasks.


Systemic Intelligence (SysQ)

There is perhaps nothing worse than reaching the top of the ladder and discovering that you’re on the wrong wall.

– Joseph Campbell

Finding the RIGHT Wall 

The famous mythologist, Joseph Campbell once said “There is perhaps nothing worse than reaching the top of the ladder and discovering that you’re on the wrong wall.” All too often, our organizations, communities, and governments do this by implementing well-intended but misguided strategies. They spend time and resources developing and executing strategies – diligently measuring their progress along the way – often investing many years and millions of dollars, all while working on the wrong goals. It’s not that these strategies don’t sometimes achieve the results they’re designed for; it’s that they are working on the wrong things. Far too much time, money, and creativity are squandered because we diligently, yet blindly, build our strategic ladder against the wrong wall. 

In order to make progress on the complex challenges we face in today’s rapidly changing environment, first choose the right problem to work on before developing a strategy. We need to make sure we’re leaning our strategic ladder against the right wall. Then, once the proper wall is identified, applying the concepts and skills of SysQ will ensure you build the best strategy for climbing it. These two powerful benefits of SysQ – the ability to choose the right wall and to then build the appropriate ladder – is how you create high-leverage change.

The SysQ Workshop dramatically improves you and your team’s effectiveness by building your capacity to better:

  • Frame the Right Problem – You’ll choose the right and most strategic wall
  • Apply the Right Analysis – You’ll build the most effective ladder

In order to accomplish the above, you’ll learn:


Conversational Capacity®

What’s the point of getting a lot of smart team members around the table if you can’t access their smarts when it counts?

– Craig Weber, author of Conversational Capacity

Need To Build Your Conversational Capacity?

  • Are you up against significant changes or challenges that require your organization or team to perform at its best?
  • Do you feel like you’re not getting the best work out of your team?
  • Are there undiscussable issues festering in the hallways? Important issues on which you’re not getting traction? Do you suffer from conversations that spark more defensiveness and dysfunction than learning and progress?
  • Do you worry that the challenges you’re facing may overwhelm your team’s capacity for dealing with them?
  • Or is your organization performing well but you’d like to boost its capacity for working effectively when the heat is on?

If you answered yes to any of the above questions, the Conversational Capacity Workshop can help.

What Is The Workshop About?

Conversational capacity refers to a team’s ability to engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances. A team with high conversational capacity can perform well, remaining on track even when dealing with their most troublesome issues. A team lacking that capacity, by contrast, can see their performance derail over a minor disagreement. This capacity isn’t just another aspect of effective teamwork – it defines it.


System Dynamics Modeling

Simulations provide low-cost laboratories for learning. The virtual world allows time and space to be compressed or dilated. Actions can be repeated under the same or different conditions. One can stop the action to reflect. One can make decisions that are infeasible or unethical in the real system. Participants can receive perfect and immediate outcome feedback. In an afternoon one can gain years of simulated experience. In contrast to the real world, which, like a black box, has a poorly resolved structure, virtual worlds can be open boxes whose assumptions are known and can be modified by the learner.

– John Sterman, MIT

Why Build Models?

The basic answer is we build models because the world is too complex. Most of us are not consciously aware that we use models every – our mental models. We have models in our head about everything. We have a model of how to make our business better, have fulfilling relationships, raise successful children, etc. 

The problem is that these mental models are flawed: they are fuzzy, incomplete, and often filled with faulty logic. And others in our business or community have different mental models. When we take action (e.g. implement a strategy), it often takes years before we find out the flaws…if we ever learn them.

Simulation modeling requires teams to explicitly share, integrate, test and improve their mental models. Strategies that might take years to observe can be tested in seconds. Challenges that might arise during execution can be identified and even avoided. 

In short, simulations build your confidence that you sufficiently understand how the system works in order to create strategies that are highest leverage.